FAQ’s
Do I need an appointment to visit Karleo?
Yes. All consultations are by appointment to ensure each client receives dedicated time with the design team
Can I customise my gown or outfit?
Yes. Karleo specialises in couture and demi-couture garments, allowing designs, fabrics, and detailing to be customised according to your vision.
How long does it take to create a Karleo garment?
Timelines vary depending on the complexity of the design. Most couture pieces require several weeks for creation and fittings.
When should I begin the process for a bridal gown?
We recommend starting the process at least 3–4 months before the wedding to allow sufficient time for design development, fittings, and finishing.
How many fittings will I need?
Typically one to two fittings are required to perfect the fit, silhouette, and movement of the garment.
What is the payment process?
Orders are confirmed with an advance payment. The remaining balance is completed before final delivery of the garment.
Do you offer international shipping?
Yes, Karleo can arrange both domestic and international shipping. Details are discussed during the order process.
Can alterations be made after delivery?
Minor alterations may be accommodated where possible, although completing all fittings before delivery is recommended.
How should I store and care for my garment after the event?
Couture garments should be carefully stored and professionally dry cleaned by specialists experienced in handling delicate fabrics and embroidery.
How do I begin the process?
You can begin by booking a consultation through our website or contacting the Karleo team directly.